Version: May 14th 2018.
Thank you for visiting my website www.annekebrouwer.nl where clarity is a big good. If you are interested and want to know more, then you can sign up for an introductory meeting. In doing so, you leave traces online and / or personal details.
This requires conscious information and security
As a company, I am obliged to inform you about the handling of your personal data. What happens to it, for what purpose, and how it is stored and protected. This is stated in this Privacy Statement. This should be concise, transparent, understandable and easily accessible. Those values are so close to what I want to radiate with my website (simple, rich, open, clear, binding), that the design of this statement was actually pleasant.
Your data will be treated carefully, confidentially and respectfully
Of course. If you request an introductory meeting via the contact form, I will use your e-mail address or telephone number to contact you. The personal explanation that you mention, does not leave my mailbox. About that everything in detail below.
Which personal data is involved exactly?
Because you visit the website, fill in a contact form, and / or make use of the services of ‘Anneke Brouwer Stemprofessional & Speakerscoach’, your personal data are processed: first name, last name, address, telephone number, e-mail address, IP address (the address from where the website was visited, ie the internet connection used) and information about your activities on the website.
Why are they requested?
To contact you and to be able to perform the service (an individual guidance or group meeting). I logically use your name and contact details to maintain contact and inform you about relevant matters related to the guidance. The support includes all support outside the sessions, and all information you share by mail, I save carefully. Information shared by telephone is not recorded in writing. Your data is also processed to analyze visitor behavior to improve the website.
What does not happen with your data?
Your data will not be sold to others. They are also not used to compile extensive visitor profiles, nor for decision-making based on automated processing (ie, by computer programs or systems without human intervention).
Are your data shared with third parties?
Yes, only if this is necessary due to a legal obligation or a legitimate interest such as reasonable business practice:
- tax advisor, because of access to invoices with address details
- website host, for the storage of data from contact forms
- online accounting program, for the financial administration
- Google Analytics, for the analysis of visit data website
Processors’ agreements have been concluded with these ‘processors’.
What happens while you surf?
Technical and functional cookies are used to make my website work properly and to guarantee the ease of use. In addition, general visitor data is maintained via Google Analytics, including the IP address.
Cookies – let them work for you
A cookie is a small and simple text file that is stored on your computer or mobile device when you first visit a website. Via the settings of your internet browser you can unsubscribe from cookies (no longer save), delete all previously stored information, and have a notification sent when sending a cookie. Please note that some websites may not work as well if you disable all cookies.
Google Analytics – in a privacy-friendly way
This collection of data is done in a privacy-friendly manner; I have anonymized the unique customer part of the IP address, ‘data sharing’ has been disabled, and no combination of other Google services with Google Analytics is used.
Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. I have no influence on this.
Your data is properly secured
I take the protection of your data seriously. Your data is not stored online (‘in the cloud’), my computer is protected by suitable and effective technical measures, and the website uses a reliable SSL certificate. An SSL connection can be recognized by the lock and the word ‘safe’ for the url (currently still under construction for this website).
How long will your data remain?
No longer than is necessary to realize the goals for which your data is collected. In concrete terms: the data of existing clients will not be kept longer than two years after the last supervised session. The data of potential clients will not be kept longer than two years after the first contact if no agreement is reached. There is one exception: just like any entrepreneur, I am legally obliged to keep my records, including invoices with address details, for seven years.
Is something wrong, do you want to view your data or have it removed?
Contact me and I will make it for you, no later than within two working days. If you see a reason, you can object to the processing of your personal data and / or submit a complaint to the Dutch Data Protection Authority.
Do you have tips, questions or other feedback?
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